ERP Modernization & Cloud Migration
Coordinating a complex legacy AS/400 to Rootstock ERP modernization across 15+ business units, with an emphasis on integrated planning and readiness.
PMP-certified | Senior Project & Program Manager
Turning complexity
into clarity.
Strategy into execution.
I lead enterprise technology transformations, connect business and technical teams, and create the structure needed to move complex initiatives forward.
14+Years of experience
15+Business units in ERP scope
$600KApprox. A/R collections supported
110Concurrent web projects managed, at peak
About me
Technology leadership grounded in delivery.
I'm Farhana Ahmed, a PMP-certified Senior Project and Program Manager with 14+ years of experience across manufacturing, healthcare, SaaS, digital platforms, and enterprise technology.
My work sits at the intersection of strategy and execution. I establish governance, align stakeholders, surface risks early, and translate complex technical work into clear decisions and accountable action.
From legacy-to-cloud ERP modernization to contact center launches and client SaaS implementations, I bring clarity to changing requirements and keep teams focused on business outcomes.
Connect With MeCore expertise
Enterprise ERP & cloud migration
Program governance & PMO
Integrated delivery planning
Agile delivery & Jira
Risk, issue & dependency management
UAT & go-live readiness
Client SaaS implementations
Executive stakeholder reporting
Process & workflow design
Vendor & cross-functional leadership
PMP, Project Management Institute (2021) · B.S., Biology, Newman University (2007)
Selected work
Case studies
Real initiatives. Practical leadership. Clear business context.
Jira & PMO Delivery Framework
Establishing work-item structures, delivery standards, dashboards, and reporting practices to create measurable program visibility.
Revenue Cycle Transformation
Connecting business process improvements and technology initiatives to financial operations, contributing to approximately $600K in A/R collections.
Contact Center Technology Launch
Leading Five9 and Zendesk implementation coordination, testing, training, and operational readiness for a new contact center.
High-Volume Digital Platform Portfolio
Managing 20 to 110 simultaneous website and CMS projects across client requirements, design, development, and launch.
Higher Education SaaS Implementations
Guiding clients from discovery and system configuration through integrations, validation, training, go-live, and support.
Case studies summarize professional experience. Specific internal project artifacts, client data, and confidential details are intentionally excluded.
My delivery approach
Practical tools. Repeatable execution.
A few sample templates demonstrate how I organize delivery, risks, decisions, and stakeholder communication. These are original illustrative templates, not employer documents.
01
RAID & Decision Log
A single view of risks, assumptions, issues, dependencies, decisions, ownership, and next steps.
Download sample CSV ↗02
Executive Status Report
Concise reporting of milestones, delivery health, escalations, decisions, and upcoming priorities.
Download sample template ↗03
Go-Live Readiness Checklist
Structured readiness gates for testing, data, integrations, training, support, and cutover.
Download sample CSV ↗Career journey
Experience across industries and technologies.
My experience spans enterprise transformation, technical delivery, client implementation, and operational readiness. The common thread is connecting people, processes, and technology to deliver meaningful change.
Fike Corporation2023–2026 · ERP modernization, cloud migration & delivery governance
Abbott Rapid Diagnostics2022–2023 · Contact center implementation & readiness
Bardavon Health Innovations2020–2022 · Revenue systems, Agile delivery & PM frameworks
Educational Networks2019–2020 · Website, CMS & e-commerce portfolio
Orbund LLC2016–2019 · SaaS implementations & client solutions
Vitreo-Retinal Consultants & Surgeons2012–2016 · Healthcare operations & process improvement
Let's connect
Have a complex initiative to move forward?
I'm interested in opportunities where thoughtful program leadership, technical collaboration, and delivery discipline can make a measurable difference.
Farhana.ahmed.3a@gmail.comBased in the Kansas City area · Open to remote opportunities